Soulkyn Help
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Start with free access, plan prices or an account question, then check the settings for the tool you want to use.
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Getting started
What is Soulkyn AI?
Soulkyn is an adult AI companion service built around fictional characters called Kyns. It combines character creation and conversations with story, image, video and voice tools. Access depends on the particular tool and the account's plan.
Read moreIs Soulkyn free to use?
Limited free access lets you begin without a payment card. That allowance is not an unlimited paid-chat subscription and does not remove the access conditions or quotas attached to media features.
Read moreWhat do I need to save and continue a conversation?
An account keeps your Kyns, threads and their associated memory together. Use a recoverable sign-in method and return to that same account when you switch devices to continue its conversations.
Read moreDoes Soulkyn work in a phone browser?
Yes. Mobile browser access does not require an APK. If you encounter an app offered elsewhere, verify its origin and publisher before installing it rather than assuming a matching name establishes an official download.
Read moreCharacters and conversations
Which options are available for creating a Kyn?
You can build one manually, begin with AI assistance, generate a random character, combine existing Kyns or import a character. Check adult identity, appearance, traits, background and visibility before using the result in a conversation.
Read moreWill editing a Kyn rewrite a thread already in progress?
Character changes create versions. An existing thread continues with its selected version unless you change that setup. When testing an edit, confirm which character version the conversation is actually using before judging the effect.
Read moreWhat is the documented size of a linked group?
Deluxe and Deluxe Plus support a lead character with up to seven linked guests, for eight participants in total. This differs from one profile written to portray several voices.
Read moreHow do DLL and WRL personas differ?
DLL personas add behavior instructions, while WRL personas contribute a world's setting, lore and environmental rules. Both shape conversation context; they are not Windows library files or downloadable three-dimensional scenes.
Read moreWill unlimited messaging keep every detail active forever?
No. The permission to send messages is separate from the context used to generate a reply. If a long thread loses an important detail, supply a short scene recap and check its selected character version.
Read moreWhat are the steps behind the Lovense integration?
Pair the device with the Lovense app, connect the account code in Soulkyn and enable the intended thread's connection. The documented link sends commands in one direction; it does not receive sensor feedback from the device.
Read moreImages and video
Should I write the same kind of prompt for every image model?
No. Models that use tags and those that use sentences have different limits and controls. Select the model first, write in its preferred style and inspect the result instead of assuming one prompt format works identically throughout.
Read moreHow can I request a change to an existing image?
Open an existing image and describe the change in natural language, including what should stay the same. Review the result before making another edit; preservation instructions do not guarantee that every detail stays identical.
Read moreWhat do I need before generating a video?
Begin with a gallery image and select Generate Video. Choose movement, duration and rendering settings, then review the request and allowance before submitting. Video requires a paid subscription and remains separate from unlimited text chat.
Read moreIs audio included in every generated clip?
Not automatically. There is a sound-enabled option as well as silent rendering. Choose the intended mode before submitting the request so that the clip's audio behavior matches the workflow you selected.
Read moreDoes an uncensored label mean anything is allowed?
No. Soulkyn restricts access to adults aged 18 and over, and its content rules apply to public and private activity alike. Paying for a subscription does not exempt an account from those boundaries.
Read morePlans and credits
Does free usage refresh at midnight?
Free chat uses rolling usage windows rather than a fixed midnight refresh. Check the availability notice on your account; a daily login reward is a different allowance and does not establish when messages reset.
Read moreDoes unlimited messaging remove video limits too?
No. Video has a separate quota. Unlimited images and text-to-speech are described from Deluxe upward, but those entitlements do not turn the video allowance into unlimited rendering.
Read moreWhat prices and billing terms should I compare?
For one month, Premium is €24.99, Deluxe €49.99 and Deluxe Plus €99.99. When choosing three months or a year, compare the full-term charge, included features and renewal conditions before authorizing the payment.
Read moreWhat should I do before the next renewal?
Request cancellation in subscription management on the purchasing account before rebilling, and keep the confirmation. Account closure and a refund claim are different requests; do not assume either one substitutes for stopping renewal.
Read moreHow do Souls relate to subscription access?
Souls are credits used with eligible account requests. Check the selected tool's access requirement and the charge displayed for the operation. A credit balance does not itself establish which subscription features or allowances are enabled.
Read moreHow can I check whether a Soulkyn gift code is valid?
Verify the issuer, promised access, expiry and account eligibility before purchasing. Never give a seller account credentials or sign-in codes. If the offer remains unclear, ask support about the specific listing rather than assuming it is valid.
Read moreAccount and privacy
Is Soulkyn safe to use?
Read the privacy and content rules, secure your account and leave out unnecessary sensitive details. Private visibility does not mean no service-side data handling. Character conversation is generated fiction, not verified professional advice.
Read moreHow can I check my model-training preference?
Look under Account > User preferences for model-improvement and training consent. Review the choice on the account holding the conversation; a setting selected on another identity should not be assumed to apply.
Read moreHow do I delete my Soulkyn account?
If you can sign in, confirm the account and use any available closure controls or contact support. If you cannot sign in, contact support with an account identifier instead. Handle recurring billing separately and explicitly request personal-data erasure if you also need it.
Read moreWill closing my creator account undo publication?
No. Published Kyns transfer to @soulkyn under the character rules after the creator account closes. The decision to make them public survives deletion of the account that created them.
Read moreWhere should I start when a Soulkyn feature stops working?
Check service-status notices and record the exact error. Separate a connection failure from sign-in trouble, a quota restriction or a pending render. For support, include the time, browser and a redacted screenshot showing only the relevant problem.
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